WELCOME TO SIRIUS TELECOM

Who are we?

Sirius Telecom are a North East business supplying local businesses with telephony and superfast business broadband solutions to suit the individual needs of our clients.

We offer bespoke solutions, competitive pricing and flexible contract terms and are 100% certain that once you are a Sirius Telecom customer, you will not look elsewhere again.

Our team do not believe in long term contracts, instead believing that supplying robust solutions, fair prices and exceptional customer service will ensure business retention for many years to come.

Our relationships last decades! It really is Time to Get Sirius!

WHY CHOOSE SIRIUS?

Location pin icon

Locally based North East business

Helping companies save money on their telephony, superfast business broadband and call rates.

Thumbs up icon

Cost effective, robust business solutions

Partnering with BT Openreach, Vodafone and Zen Internet, we have access to the best in market solutions at highly competitive prices, ensuring we can provide solutions that continually support and meet your unique business needs.

Customer Service Representative icon

Easy and transparent billing

Sirius Telecom have over 10 years experience in telecoms billing and believe our customers should know exactly what they are paying for their services at a glance, our bills are easy to understand and are accessible via our online customer friendly portal.

Technical specialist icon

Internal technical specialist

Well versed in all forms of telecommunication solution deployment, our Technical Specialist can help our customers make the right choice of product to meet their needs and fulfil installation projects with ease.

Team icon

No IVR - calls answered by the Sirius Team

Always speak to a human, we do not believe that our customers should have to wait to speak to us, so every time you call you will speak to a Sirius Telecom representative. No need to press 1 for Accounts, 2 for Support we are there for you when you need us. 24/7.

Lightbulb icon

Collective experience of over 30 years in the telecoms industry

The Sirius team have worked together for over 7 years, with some of us spanning a decade as colleagues. So if you are looking for a professional, personable team that really does care about its customers and its staff, then Sirius is for you!

Transferring existing services to Sirius Telecom is easy! We provide a hassle free seamless move which will not disrupt your business operations.

Contact us today to find out how!

OUR PRODUCTS

Competitive Call Rates

SUPERFAST BUSINESS BROADBAND

Our business broadband services offer high speed connectivity at affordable prices, with speeds available up to 330Mbps*.

Services include standard business broadband connections with downstream speeds of up to 17Mbps, Fibre to the Cabinet (FTTC) connections providing downstream speeds of up to 80Mbps and G Fast connectivity which brings even greater speeds via existing telephone lines. All services offer unlimited download and multiple IP addresses upon request.

*Speeds are dependent on line quality and location. Contact us today to see what speeds you can achieve.

Traditional Landlines

TELEPHONE LINES

Sirius Telecom provide BT Openreach business telephone lines at competitive prices. Supplying analogue lines essential for business broadband connections and ISDN lines for small to medium size businesses needing more than one line for outbound and incoming calls.

Existing telephony lines can be transferred on a ‘like for like’ basis in around 10 working days, retaining all numbers and features. Transfers are managed from point of order to ‘go live’ to ensure a smooth and trouble free transition.

VoIP

IP TELEPHONY

Hosted Telephony

Voice-over-IP solutions provide businesses with cost effective, fully scalable, flexible services with an abundance of features, significantly reducing the technical drain on business.

In collaboration with cloud service providers, Sirius Telecom offer feature-rich hosted VoIP solutions which can be uniquely tailored to your business needs.

SIP Trunking

Providing an alternative solution to traditional ISDN lines, SIP Trunks increase flexibility and scalability as well as delivering significant cost reductions when used as a full or part replacement of traditional telephony lines.

With our expertise in the Telecoms industry Sirius Telecom can effectively support both new deployments and the transition from older technologies with ease.

Competitive Call Rates

COMPETITIVE CALL RATES

Sirius Telecom provide highly competitive call rates, with FREE no obligation telecoms audits available to prospective customers. Bespoke rates for frequently dialled international destinations are also available subject to agreement.

MEET THE TEAM

Our team of Customer Service Executives offers an exceptional level of service and support to customers.

Based in Tyne and Wear/Durham our team of industry specialists pride themselves on the level of support and knowledge they can provide to our customers. Our professional hands on approach means our relationships can span decades.

JOLENE SUNDIN<br>Operations Manager

JOLENE SUNDIN
Operations Manager

Jolene has managed the operations of two UK based telecoms suppliers, specialising in traditional telephony, VOIP and data solutions.

Jolene has built and maintained a loyal and highly successful service and support team and continues to build upon her success in the industry. Jolene is our Operations Manager and all round team builder, overseeing all aspects of the business.

GEMMA HARRIS<br>Customer Service & Billing Executive

GEMMA HARRIS
Customer Service & Billing Executive

Gemma has been in the telecoms industry for over 10 years and comes with a wealth of industry product knowledge and telecoms billing expertise.

Gemma excels in her role as the company's Billing Specialist but also offers support to the service team due to her longevity and knowledge in the industry.

JANELLE HOLMES<br>Customer Service & Provisioning Executive

JANELLE HOLMES
Customer Service & Provisioning Executive

Janelle is an exceptional member of the team with over 7 years experience in the industry. Janelle's product knowledge, provisioning skills and ability to build rapport and support customers is second to none.

Janelle's responsibilities include customer service, customer support and provisioning/order management.

So whether you are looking to improve your current business broadband connection or simply looking to review your infrastructure and costs, give the Sirius team a call or email us at info@siriustelecom.uk!